References

Beck, K., et al. (2001) The Agile Manifesto. Agile Alliance. http://agilemanifesto.org/
“BEIS small and medium enterprises (SMEs) action plan: 2022 to 2025 (accessible webpage)” (2023) GOV.UK. https://www.gov.uk/government/publications/beis-small-and-medium-enterprises-sme-action-plan-2022-to-2025/beis-small-and-medium-enterprises-smes-action-plan-2022-to-2025-accessible-webpage.
Burge, S. (2015) “An overview of the soft systems methodology,” System Thinking: Approaches and Methodologies, p. 114.
Burnett, B. and Evans, D. (2016) Designing Your Life: How to Build a Well-Lived, Joyful Life. Knopf.
Checkland, P. (2001) ‘Soft systems methodology.’, Encyclopedia of Operations Research & Management Science, pp. 766–770.
Checkland, P. and Scholes, J., 1999. Soft systems methodology in action. John Wiley & Sons.
Checkland, P. B. (1989). Soft Systems Methodology*. Human Systems Management, 8(4), 273-289. https://doi.org/10.3233/HSM-1989-8405 (Original work published 1989)
Cherry, K., 2024. How Self Efficacy Helps You Achieve Your Goals [WWW Document]. Verywell Mind. URL https://www.verywellmind.com/what-is-self-efficacy-2795954 (accessed 4.13.25).
deBono, E., 1994. PMI lesson plan [WWW Document]. deBono. URL https://www.debono.com/de-bono-thinking-lessons-1/1.-pmi-lesson-plan (accessed 4.14.25).
deBono, E., Teaching Creative Thinking 4 [WWW Document], n.d. deBono URL https://www.debono.com/teaching-creative-thinking-4 (accessed 4.16.25).
Definition of ZEITGEIST (2025) Merriam-Webster. Available at: https://www.merriam-webster.com/dictionary/zeitgeist (Accessed: 15 April 2025).
Ferriss, T., Why you should define your fears instead of your goals, 2017. , TEDx Vancouver. TED.
Harvey, J.B., 1988. The Abilene paradox: The management of agreement. Organizational Dynamics 17, 17–43.
Kaiser, J., Buciuman, M., Gigl, S., Gentsch, A. and Schütz-Bosbach, S. (2021) “The Interplay Between Affective Processing and Sense of Agency During Action Regulation: A Review,” Frontiers in Psychology, 12, p. 716220. Available at: https://doi.org/10.3389/fpsyg.2021.716220.
Mack, A. (2003). Inattentional Blindness: Looking Without Seeing. Current Directions in Psychological Science, 12(5), 180-184. https://doi.org/10.1111/1467-8721.01256 (Original work published 2003)
Mair, V., 2009. Crisis Does NOT Equal Danger Plus Opportunity [WWW Document]. URL https://pinyin.info/chinese/crisis.html (accessed 4.16.25).
Order of the Engineer, 2019. URL https://order-of-the-engineer.org/ (accessed 4.16.25).
Senge, P. (2016) “Systems thinking in a digital world.” Available at: https://www.youtube.com/watch?v=Zs3ML5ZJ_QY.
‘What is CATWOE, and what does it do?’ (no date) FutureLearn. Available at: https://www.futurelearn.com/info/blog (Accessed: 21 April 2025).
Wikipedia Contributors (2025). Agency (psychology). Wikipedia.
Wrigley, T. (2020) ‘Answer to “Definition of”agent“?”’, Philosophy StackExchange.
The Calling of an Engineer, 2024. The Calling of an Engineer. URL https://ironring.ca/home-en/ (accessed 4.16.25).
Stitt, R., 2023. Crisis as Danger and Opportunity | Psychology Today [WWW Document]. Psychology Today. URL https://www.psychologytoday.com/us/blog/walking-in-wisdom/202311/crisis-as-danger-and-opportunity (accessed 4.16.25).

References on (JOBSEEKER?)

Bish, A., Hannett, J. and Irving, F. (2024) ‘Fake Jobs: Scammers impersonate firms to target victims’, BBC News, 12 March. Available at: https://www.bbc.com/news/uk-england-surrey-68110626 (Accessed: 26 April 2025).
Earl, J., Iskandar, F. and Elizondo, F. (2019), Take a Job, Any Job: Exploring the Importance of Matched Interests to Career Paths and Work Satisfaction. Journal of Employment Counseling, 56: 33-45. https://doi.org/10.1002/joec.12101
Rodriguez, O. (2024) LinkedIn verifications, LinkedIn. Available at: https://www.linkedin.com/posts/orodriguez_im-excited-to-share-a-new-feature-to-help-activity-7239759193556029440-S_qq/?trk=li_namer_FY25JobSeekerH2_linkedin_CommunityManagement (Accessed: 26 April 2025).
Thapa, A. (2024) Ghost jobs: What the rise in fake job listings says about the current job market, CNBC. Available at: https://www.cnbc.com/2024/08/22/ghost-jobs-why-fake-job-listings-are-on-the-rise.html (Accessed: 26 April 2025).

References on Thinking & Ideation

Patel, F. (2022) “Personal reflection. Software engineering with a group project (assessment 2).”
Goffin, K. and Koners, U. (2011) “Tacit Knowledge, Lessons Learnt, and New Product Development,” Journal of Product Innovation Management, 28(2), pp. 300–318. Available at: https://doi.org/10.1111/j.1540-5885.2010.00798.x.
Gupta, D. (2023) “6 Levels of Bloom’s Taxonomy, Explained (+Examples) - Whatfix,” The Whatfix Blog Drive Digital Adoption.
Sternberg, R.J., Berlyne, D.E. and Vinacke, W.E. (2025) Thought - Analytical, Creative, Critical, Britannica. https://www.britannica.com/topic/thought/Types-of-thinking. Available at: https://www.britannica.com/topic/thought/Types-of-thinking (Accessed: February 27, 2025).
Wagner, R.K. and Sternberg, R.J. (1984) “Alternative Conceptions of Intelligence and Their Implications for Education,” Review of Educational Research, 54(2), pp. 179–223. Available at: https://doi.org/10.3102/00346543054002179.
What Is Observability? | IBM (2024). https://www.ibm.com/think/topics/observability. Available at: https://www.ibm.com/think/topics/observability (Accessed: April 21, 2025).

Bibliography

These tools deploy Artificial Intelligence and were used to document the project.

Inspirations for `ABCD of Design`

Patel, F. (2022). “IxD Case Study - User Interaction Design”. CSC-40078: User Interaction Design; Keele University. Unpublished Assignment.

Wikipedia, Positive psychology. 2022. Wikipedia: Wikipedia.

Wikipedia, 2022. The Magical Number Seven, Plus or Minus Two. Wikipedia: Wikipedia.

Wikipedia, Kanban. (2022, July 24). In Wikipedia. https://en.wikipedia.org/wiki/Kanban

AI Tools